Privacy Policy

1. Introduction

Welcome to Al Sharq Al Nader Trading Company ("Company," "we," "us"). We take your data privacy seriously. This policy explains how we collect, use, and protect your personal data when you visit our website (www.alsharqco.sa).

2. Data We Collect

We collect two types of data:

• A) Data You Provide (Personally Identifiable Information):
  When you use our "Contact Us" or "Request a Quote" forms, we may collect information such as: Name, email address, phone number, and your company's name.
• B) Automatically Collected Data (Usage Data):
  When you browse the site, we may automatically collect technical information, such as: IP Address, browser type, and information about how you interact with the site (pages visited) through the use of Cookies and analytics tools like Google Analytics.

3. Purpose of Data Collection (Legal Basis)

We use your data for the following purposes only:

• To respond to your inquiries and requests sent via contact forms (based on your consent).
• To analyze site performance and improve user experience (to achieve our legitimate interest in developing our services).
• To comply with legal and regulatory obligations.

4. Cookies

We use essential cookies to ensure the site functions efficiently, and analytical cookies (like Google Analytics) to understand how visitors use our site. You can control or refuse cookies through your browser settings.

5. Data Sharing and Third Parties (Data Transfer Outside KSA)

We do not sell your personal data. However, we may share your data with third parties (data processors) to help us operate our site, as follows:

• Service Processors: We use third-party services like Zoho Corporation (headquartered outside Saudi Arabia) to host and manage contact form data.
• Analytics Providers: Such as Google Analytics (which may transfer data outside the Kingdom).

Acknowledgment of Cross-Border Data Transfer:

By providing your personal data to us, you consent and acknowledge that your data may be transferred, stored, and processed on servers located outside Saudi Arabia. We affirm that we take all necessary measures to ensure your data is protected according to the requirements of the Saudi Personal Data Protection Law (PDPL), through data processing agreements (such as those with Zoho) that guarantee a level of protection no less than national standards.

6. Data Security

We take reasonable technical and organizational security measures to protect your personal data from loss or unauthorized access.

7. Your Rights (Data Subject Rights)

Under the Saudi Personal Data Protection Law, you have the right to:

• The right to be informed of this policy.
• The right to access your personal data that we hold.
• The right to request correction of your data if it is inaccurate.
• The right to request the destruction of your data (when the purpose of its collection ends or you withdraw consent).

To exercise these rights, please contact us using the information below.

8. Contact Information

For any inquiries regarding this policy or our privacy practices, please contact: